FAQs

What is the temperature range for sensor use?

Question: What is the temperature range for sensor use?

Answer: Standard Tekscan sensors are specified to operate in a temperature range from -40 ºF to 140 ºF (-40 ºC to 60 ºC). If the sensor is used at a temperature different than the calibration temperature, there will be a temperature effect.

The operating temperature range of the Handle is 32 °F to 122 °F (0 °C to 50 °C). Thus, if the application involves extremes of temperature, the Handle should be insulated or otherwise protected from the extremes of high temperature.

Many sensors can be produced with high temperature ink and substrate for use over a temperature range from -40 ºF to 400 ºF (-40 ºC to 204 ºC). The appropriate sensor for prospective high temperature applications is individually evaluated, and quoted.

We do also have High Temperature model sensors; they are specified to operate in a temperature range from -40 ºF to 400 ºF (-40 ºC to 204 ºC). Calibration would be affected when the temperature goes beyond this specified range. Keep in mind that we do not recommend the use of the ELF system handle with our High Temperature model sensors, and if you do intend to use it with the sensors, a waiver would need to be signed.

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Do I need an Instron device to calibrate my ELF system?

Question: Do I need an Instron device to calibrate my ELF or WELF?

Answer: No! You can use dead weights and that will work fine. The video calibration tutorial uses one, but it's not necessary.

 

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What are Tekscan's Computer Requirements?

For your Tekscan system to function properly, your computer must meet or exceed the following.

(Note: Dental system requirements can be found on the What are the dental T-Scan™ computer requirements? page)

Suggested Minimum Computer Requirements (desktop, laptop, or tablet) for all Tekscan Systems:

  • Windows® 11 or Windows® 10 Home or Pro Version (64-bit version only. ARM not supported. How to check if my OS is 64bit.)
  • Memory: 8 GB RAM minimum, recommended 16 GB
  • 1 available USB 2.0 or higher port
  • Internal or external Wi-Fi (802.11 b/g/n) adapter (for Wireless systems only)

Are Tekscan systems compatible with tablet computers?

  • Yes, if they meet the requirements above for 64 bit Windows computers.

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Can You Run T-Scan Dental Software on a Mac?

Q: Our Dental office uses all Mac and MacOS computers. Is T-Scan software MacOS compatible? 

A: Yes, you can run on a Mac Virtual Windows system with VMware® Fusion®  or Parallels® software.

See our T-Scan software system requirements

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Installing MS SQL Server for T-Scan v10

Server Installation

T-Scan v10 uses Microsoft's SQL Server as its database engine. You must install SQL where you plan to locate your T-Scan database before upgrading T-Scan software on your operatory workstations. This is a one-time only step–once SQL is installed, future T-Scan updates will return to a single step process!

Please click on one of the icons below that best describes your setup. Instructions will appear below.

Local Configuration

v10 local config icon

Network Configuration

v10 network configuration icon

Local Configuration

If you plan to run T-Scan in a local configuration where your patient list is only accessible to one operatory workstation or a traveling laptop, you will be installing SQL to that workstation.

Instructions

  1. Your T-Scan software was emailed. Click on the downlink.
  2. Your downloaded software is compressed, so extract the software.
  3. Open the installation files and locate Autoplay.exe
  4. Right-click over that file and select "Run as administrator"
  5. Make note of the server path that gets displayed during the SQL set-up similar to the example shown below. This will be needed when you upgrade your T-Scan application on your operatory workstations
  6. Return to T-Scan on your operatory workstation and select " Help > Update" to update your T-Scan application. Follow the instructions located here to continue.

 

Network Configuration

If you have a Networked T-Scan license to centralize your patient database, these instructions are for you. You must have purchased a Network License Add-On to enable this functionality.

All references below to "server" relate to the computer that will be hosting your T-Scan database, not the workstations on which you will be running T-Scan.

Instructions

  1. Your T-Scan software was emailed. Click on the downlink.
  2. Your downloaded software is compressed, so extract the software.
  3. Open the installation files and locate Autoplay.exe
  4. Right-click over that file and select "Run as administrator"
  5. Make note of the server path that gets displayed during the SQL set-up similar to the example shown below. This will be needed when you upgrade your T-Scan application on your operatory workstations
    .

  6. When complete, you will have successfully downloaded MS SQL. Return to T-Scan on your operatory workstation and select " Help > Update" to update your T-Scan application. Follow the instructions located here to continue.

 

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How to Use Intraoral Scanner Files in T-Scan Software

In this video, Shane Varga, Regional Sales Manager for T-Scan with Tekscan, Inc., explains:

  • How to match force contacts with the patient's digital impression overlay using a 3-point alignment method, or manual
  • Match the patient's tooth width with the intraoral scanner data

 

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How to Link T-Scan Software with BioRESEARCH BioEMG Files

In this video, Shane Varga, Regional T-Scan Sales Manager for Tekscan, provides step-by-step instructions to connect T-Scan with BioRESEARCH BioEMG III case files.

 

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How to Import Digital Impression Overlay (DIO) Files in T-Scan Software

In this video, Shane Varga, T-Scan Regional Sales Manager for Tekscan, Inc., shows you just how easy it is to import your intraoral scanning STL files into T-Scan Novus software.

An intraoral scanner can’t replicate a patient biting or performing functional movements in real time. So while an intraoral scanner can help you visualize a patient’s bite, it doesn’t provide any actionable data about the patient’s bite. That’s where T-Scan comes in.

Not only will this help enhance your digital workflow, T-Scan will provide an accurate picture of your patient's bite, complete with force measurements.

This article shares more on how T-Scan and Intraoral Scanning technologies compliment one another:

 

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How to Analyze Maximum Intercuspation (MIP) in T-Scan Software

In this video, Shane Varga, Regional T-Scan Sales Manager for Tekscan, shows how to interpret your maximum bite force data to determine: 

  • Whether patients could have muscle fatigue or muscle disharmony
  • Whether your patients have a good left-to-right balance
  • How to use the center-of-force feature to understand how the patient's bite trajectory can shift in the bite process

 

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How to Analyze a Lateral or Excursive Movement in T-Scan Software

In this video, Shane Varga, Regional T-Scan Sales Manager for Tekscan, explains how to use the timeline in T-Scan software to analyze lateral and excursive bite movements. Also:

  • How to use this data to determine if there are imbalances or interferences
  • How to use 3D and 2D views to answer different questions about the patient's bite

 

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